Master Microsoft Teams Voice – Phone System – Direct Routing
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Do you wish to migrate PBX users from on-premises to the cloud?
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Do you want to keep or need to keep your current on-premises legacy PBX as a hybrid system to use loud UC as well?
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Does your current legacy PBX offer unique features that are critical to your business?
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Do some or all of your users need features that the Phone System does not currently provide?
Microsoft’s Phone System technology allows Microsoft Teams to use PBX and call control features in the Microsoft 365 cloud.
The phone system is compatible with MS Teams clients and approved gadgets. You can use Phone System to replace your current PBX system with a set of services that are directly provided by Microsoft 365.
Internal calls within your company are handled only within the Phone System and never across the Public Switched Telephone Network (PSTN), eliminating the need for long-distance charges.
The phone system offers add-on options for connecting to the PSTN in order to place external calls.
You can link a supported, customer-provided Session Border Controller (SBC) to a phone system using Direct Routing.
Using this feature, you can set up on-premises Public Switched Telephone Network (PSTN) connectivity with the Microsoft Teams client.
In this course, students will learn to configure the Microsoft Phone system by following hands-on labs as demonstrated in the course. The course teaches all the advanced features offered by Microsoft Teams Enterprise Voice.
All lab exercises use the Microsoft Azure Cloud platform. Students will be able to configure the phone system direct routing step by step by installing MS Teams-certified SBC and trunking with Asterisk PBX for the demonstration.
Introduction
Course Introduction.
Introduction to Microsoft Teams as a Collaboration Hub.
Microsoft Teams Voice - Phone System & PSTN Connectivity
Introduction to Microsoft Teams and its components.
In this lecture, you will learn about the features offered by Microsoft Teams, - Cloud PBX.
In this lecture, you will learn about the Microsoft license requirements for Teams Phones.
In this lecture, you will learn what PSTN connectivity options are available for Microsoft Teams.
In this lecture, you will learn about the SBC prerequisites for Microsoft Direct Routing.
Section Review & Recap.
Lab Setup - Microsoft Teams Direct Routing.
In this lecture, you will learn about the lab details that we are going to follow in this course.
In this lecture, you will learn to create Office 365 E5 trial license and comprising among O365 E1 & E3
Microsoft O365 Licenses in Europe.
In this lecture, you will learn to perform basic initials setup of O365 domain that we will use for Microsoft Teams Enterprise Voice.
In this lecture, you will learn to add and configure users for Microsoft Teams Enterprise Telephony.
In this lecture, you will learn to set up the lab environment over a Microsoft Azure platform to practice hands-on in this course.
In this lecture, you will learn to perform the installation of MS Teams Certified SBC.
In this lecture, you will learn to configure the SBC - Session Border Controller for Microsoft Teams Direct Routing.
In this lecture, you will learn the steps for configuring SBC in Teams Admin Center TAC.
In this lecture, you will learn to configure Microsoft Teams Admin Center for Direct Routing with Routing & Dialplan policies.
In this lecture, you will experience a calling demonstration between Asterisk PBX & Microsoft Teams via Direct Routing.
Asterisk Configurations files for Lab building for MS Teams Direct Routing.
Microsoft Teams Admin Center - TAC.
In this lecture, you will learn about the calling policy and its various settings.
In this lecture, you will learn about voicemail policies and how to apply to a Teams user.
In this lecture, you will learn to customize the MS Teams Dialplan by adding various RegEX patterns to allow, Emegency, National & Toll-Free Calls.
In this lecture, you will learn to configure the dial plan & voice routing policies to Teams user and perform some numbers translation testings.
Configuring PBX Services (Auto Attendant, Call Queues) in Microsoft Teams.
In this lecture, you will learn the basic building block of an auto attendant system.
You will learn to acquire a Microsoft Phone Resource License. These licenses are used to build auto attendant & call queues voice applications in Microsoft Teams.
You will learn to create & configure the Resource Accounts in this lecture.
In this lecture, you will learn to create a call queue in Microsoft Teams.
You will learn to create a holiday calendar in Microsoft Teams.
In this lecture, you will learn to put together all the building of Auto Attendant like Call Queues, Holidays Calendar etc.
In this lecture, we will perform complete for Auto Attendant & Call Queues.
In this lecture, you will learn the troubleshooting of outbound calls from Microsoft Teams related to dial plans.
Course Conclusion & Bonus Materials
Course conclusion & closing.
