Receiving, Digesting, And Acting Upon Performance Feedback

Receiving feedback is an essential skill for personal and professional growth, yet many individuals struggle to embrace it fully. This course delves into the art of becoming an adept receiver of feedback, enabling participants to leverage valuable insights for their personal and career development.

The course explores common challenges that hinder feedback receptivity, such as dismissing contradictory feedback, defining feedback too narrowly, and not accessing all available sources of feedback. Moreover, participants will learn how to handle feedback graciously, ensuring they create an environment that encourages others to provide constructive input in the future.

To help participants kickstart meaningful feedback discussions, the course offers guidance on asking pertinent questions. For instance, if they have received feedback on areas needing improvement, they will learn to ask specific questions about those development areas to gain further insights. Participants will also discover how to formulate questions that align with their career aspirations, fostering opportunities for learning and growth.

Throughout the course, participants will engage in practical exercises, role-playing scenarios, and feedback simulations to refine their feedback-receiving skills. By the end, attendees will possess the confidence and competence to embrace feedback as a powerful catalyst for personal and professional development. Whether seeking to enhance teamwork, leadership capabilities, or career prospects, this course equips individuals with the tools needed to navigate the feedback landscape successfully.

This course is taught by Ben Olds who is a managing partner at Haven.